AI is fast, scalable, and increasingly capable. It’s helping industries move with more precision, automate complex processes, and surface insights at a scale we’ve never seen before. In many ways, it’s reshaping how we think about creativity itself. But design doesn’t begin and end with intelligence. It also involves ambiguity, tension, and taste — things that don’t always respond well to logic.
Design is rarely a clean, rational exercise. It often depends on a sense of timing, on instinctive choices that can’t be traced back to data. When Airbnb decided to present hand-drawn sketches in their pitch deck instead of polished photographs, it wasn’t a move guided by performance metrics. It was a human decision — rooted in an understanding of narrative, simplicity, and emotional connection. Choices like that rarely emerge from a model trained to optimise for the obvious.
What makes design compelling isn’t just how it looks, but how it lands — and sometimes, how it lingers. A brand identity might choose silence over noise. A layout might embrace imbalance over symmetry. These are not errors; they’re deliberate tensions. The value lies not in how universally they perform, but in how deeply they resonate with a particular audience, in a particular moment. And that level of nuance doesn’t compute well.
AI systems are fundamentally retrospective. They learn from what’s already been done. But design often moves forward by proposing something unfamiliar — not because it’s proven, but because it feels necessary. Great design anticipates. It senses shifts in culture before they fully arrive. That’s not guesswork; it’s sensitivity. And while AI can identify patterns, it doesn’t feel cultural undercurrents. It doesn’t recognise when something old is about to feel new again.
There’s also the matter of risk. Machines can test ideas, simulate outcomes, and recommend safe paths forward. But the most distinctive creative decisions often ignore the safe path. They involve risk not for the sake of attention, but because meaning sometimes lives in discomfort. Designers are expected to take those chances. Their judgment is part of what gives a brand its edge. It’s what separates work that’s merely functional from work that’s remembered.
None of this is an argument against AI. On the contrary, there’s real value in tools that support iteration, eliminate inefficiencies, and help teams work more fluidly. But support is not authorship. There’s a difference between helping someone think and doing the thinking for them. The best outcomes will come from designers who understand how to use these tools without surrendering their judgment to them.
Design is a practice shaped by time, experience, and failure. Taste is not something you acquire instantly — it’s trained slowly, through exposure and reflection. The feeling that something works, even if you can’t explain why, comes from years of looking, making, adjusting, and listening. That feeling — and the discipline behind it — can’t be prompted or scripted.
As AI becomes more embedded in the design process, the gap between efficiency and originality may grow more visible. Brands that lean too heavily on automation risk losing their voice. Work will become cleaner, faster, and perhaps more consistent — but also more forgettable. What will stand out are the ideas shaped by people who still trust their own eyes and ears. Not because they’re resisting change, but because they understand what’s worth holding onto.
The future of design isn’t artificial. It’s still human. And the tools that endure will be the ones that strengthen that relationship — not replace it.