Privacy Policy

At Grey Truffle, accessible from www.greytruffle.com, we are committed to protecting the privacy and security of our visitors' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. It also explains your rights regarding your personal information and how you can exercise those rights.

Introduction

Grey Truffle is a global design and brand agency offering services worldwide. This Privacy Policy applies to all visitors and users of our website and services, regardless of their location. By using our website, you agree to the collection and use of information in accordance with this policy and applicable data protection laws, including GDPR, CalOPPA, and CCPA/CPRA.

Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Full name, email address, phone number, and business name.
• Technical Information: IP address, browser type, Internet Service Provider (ISP), date and time of visit, referring/exit pages, and number of clicks.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and store certain information.

Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context in which we collect it:

• Consent: We may process your data if you have given us explicit consent to do so.
• Legitimate Interests: We may process your data if it is necessary for our legitimate business interests, such as improving our services.
• Contract: We may process your data to fulfill a contract or take steps linked to a contract with you.
• Legal Obligations: We may process your data to comply with legal obligations.

How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide and manage the services you request.
• Communication: To respond to inquiries, provide customer support, and send updates related to our services.
• Marketing: To send you promotional content that may be of interest to you, in accordance with your preferences.
• Analytics: To analyze website usage and improve our services.

How We Share Your Information

We do not sell your personal information. However, we may share your information with third parties in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services.
• Advertising Partners: We may share information with advertising partners to deliver targeted advertisements.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can manage your cookie preferences through your browser settings.

Your Rights

Depending on your location, you have the following rights regarding your personal information:

• GDPR Rights (EEA Residents): Right to access, correct, delete, restrict processing, and data portability.
• CCPA/CPRA Rights (California Residents): Right to know what personal information we collect, the right to delete your personal information, the right to opt-out of the sale or sharing of your personal information, and the right to non-discrimination.
• CalOPPA Compliance: We do not track our users over time and across third-party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals.

To exercise any of these rights, please contact us at hello@greytruffle.com

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires, we will securely delete or anonymize your information.

International Data Transfers

Your personal information may be transferred to—and maintained on—servers located outside of your country, where data protection laws may differ from those in your jurisdiction. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services before providing them with your personal information.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: hello@greytruffle.com
• Address: Pune, Maharashtra, India

Consent: By using our website and services, you consent to the terms of this Privacy Policy and agree to its conditions.

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