Updated: July 14, 2025
Grey Truffle (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how personal data is collected, used, processed, stored, and disclosed when you visit or interact with www.greytruffle.com (“Site”). This Policy applies to all users, including those accessing the Site from jurisdictions with specific data protection laws, including but not limited to the European Economic Area (EEA), California, Canada, Brazil, Australia, and India. By using the Site, you acknowledge and agree to the practices described in this Policy.
“Your privacy matters to us and we treat your data with the same care we bring to our work — transparent, respectful, and always in your control.”
— Grey Truffle Compliance Team
We collect personal data when you provide it voluntarily through our forms and communications, and automatically through your interaction with the Site. This includes identifying information such as your name, email address, phone number, and company affiliation, as well as technical data such as IP address, device details, browser type, and interaction logs. We also use cookies and tracking technologies that, with your consent, allow us to analyse usage, improve performance, and deliver relevant advertising. You are not required to provide personal data to use the Site, but certain functionalities may be unavailable without it.
For users in the EEA, we process personal data based on one or more legal grounds under the General Data Protection Regulation (GDPR), including your explicit consent for non-essential cookies, the fulfilment of contractual obligations, compliance with legal requirements, and our legitimate interest in operating and improving the Site, provided those interests do not override your rights. For users in California, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), which provide specific rights and disclosures detailed in the section below. Users from other jurisdictions may also have certain rights under applicable data protection laws, and we strive to meet or exceed those standards.
We use your personal data to respond to your enquiries, deliver requested services, and improve the Site’s performance, security, and user experience. We also process data for website analytics and advertising only if you have granted prior consent. We may use your data to meet legal or regulatory obligations, to exercise or defend legal rights, or in connection with our internal operations and business decisions. We do not sell your personal data under any circumstances, nor do we monetise or commercialise your information in any way.
The Site uses cookies and related technologies to enable core functionality, measure performance, and deliver personalisation. Upon your first visit, you are presented with a cookie banner that allows you to Accept All cookies, or customise your preferences through a “Manage Settings” panel. Your selections are stored locally in your browser via localStorage, including metadata such as the timestamp, user agent, and relevant URL. No cookie preferences or related data are transmitted to our servers. You may update or reset your cookie preferences at any time by clearing your browser’s storage or reopening the cookie banner when prompted.
We may share personal data with trusted third-party service providers who support our website infrastructure, analytics, and marketing efforts. These providers are bound by contractual obligations to maintain the confidentiality and integrity of your data. We may also disclose data if required by law, regulation, court order, or legal process, or if we believe such disclosure is necessary to protect the rights, property, or safety of Grey Truffle, its users, or others. We do not authorise any third party to use your personal data for their own purposes.
If you are located in the EEA, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, as well as the right to data portability and to withdraw consent for non-essential processing at any time. California residents may request to know what data we collect, request deletion under specific conditions, opt out of sharing or selling (where applicable), and exercise the right to non-discrimination when asserting privacy rights. Users in other jurisdictions—including under Canada’s PIPEDA, Brazil’s LGPD, Australia’s Privacy Act, and India’s Digital Personal Data Protection Act (DPDP)—may have additional rights. To exercise any of these rights, contact us at compliance@greytruffle.com.
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse. Personal data is retained only as long as necessary for the purposes outlined in this Policy, or as required by applicable laws and regulations. When retention is no longer necessary, data is securely deleted or anonymised in accordance with industry standards and internal protocols.
If you are accessing the Site from a country other than India, you understand and agree that your personal data may be transferred to, processed, and stored in jurisdictions that may not offer the same level of data protection as your home country. We take reasonable steps to ensure that your data is treated securely and in accordance with this Policy.
The Site is not directed to or intended for use by individuals under the age of thirteen (13). We do not knowingly collect personal data from children. If we become aware that a child has submitted personal data, we will delete such data promptly. Parents or guardians who believe their child has provided us with data should contact us at compliance@greytruffle.com.
We may update this Privacy Policy from time to time to reflect changes in legal, technical, or operational requirements. When we do, the updated version will be posted on this page with a revised effective date. You are encouraged to review this Policy periodically to remain informed about how we collect and process personal data.
If you have questions, requests, or concerns about this Privacy Policy or your personal data, you may contact us at:
Email: compliance@greytruffle.com
Address: Pune, Maharashtra, India
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